Privacy Policy

01Who we are and what this covers

This Privacy Policy applies to VestiGlow: AI Outfit Studio, its related services at https://api.vestiglow.com, and communications with the VestiGlow team (collectively, the “Service”). “VestiGlow,” “we,” “us,” and “our” refer to the operator of the Service. Our privacy contact is aliciabrewer862@gmail.com.

This policy covers information processed in connection with AI outfit visualizations, image and video creation, available editing tools, accounts, creation history, and purchases. The information involved depends on your platform, the features you use, and your choices.

02Information we process

• Account information: a user or guest identifier and, when you sign in, the name, email address, profile image, and account identifier made available by your sign-in provider.
• Content you submit or create: selected photos or videos, prompts, reference images, template selections, editing settings, generated results, and associated creation records and task identifiers.
• Purchase information: product identifiers, transaction or receipt records, purchase status, subscription entitlement, and credit balances. The app store handles your payment details; we receive the information needed to validate purchases and provide entitlements.
• Technical and activity information: IP address, device and app identifiers, device model, operating system, language, app version, network information, feature interactions, generation status, errors, and diagnostic logs.
• Attribution information, where enabled: install source, referral information, campaign interactions, and advertising or attribution identifiers subject to platform controls and applicable consent requirements.
• Support information: your contact details, account identifier, messages, reports, and attachments you choose to send.

Images and videos can contain personal information about you or others, including faces, clothing, and surroundings. Only submit content you are entitled to provide.

03Photos, faces, and AI processing

When you submit a generation or editing request, your selected content, prompt, and relevant settings are uploaded for server-side processing. The Service and its processing providers need this information to perform the requested transformation and return a result. Generation is not limited to processing on your device.

Outfit, portrait, and available face-editing features may analyze facial appearance, pose, body outline, clothing, or other visual features in the submitted media to carry out your request. A result is a synthetic visualization and must not be treated as identity verification or a reliable inference about a person.

Do not submit identity documents, sensitive records, intimate imagery, or another person’s likeness without appropriate permission. If a feature requests additional consent for sensitive processing, review that notice before proceeding.

Any optional use of identifiable uploads for model training or a purpose beyond the processing described here must be explained in a separate notice, with consent obtained where required by law. Contact us for information about the processing providers and practices applicable to your request.

04How and why we use information

• Provide sign-in, generate and deliver content, save creation history, and carry out user-requested actions.
• Validate purchases, manage subscriptions and credits, and respond to billing problems.
• Maintain service reliability, investigate errors, measure feature performance, and prevent fraud or abuse.
• Respond to support requests, privacy requests, and reports of unlawful or harmful content.
• Understand installation sources and campaign performance where attribution is enabled.
• Meet legal obligations, resolve disputes, and protect the rights and security of users and the Service.

Where a legal basis is required, we rely on performance of our agreement with you for requested services, legitimate interests for proportionate security and service administration, legal obligations for required records, and consent where required for optional permissions or tracking. You may withdraw consent without affecting processing that was lawful before withdrawal.

05Permissions and device controls

Photos and camera. Access is used to select or capture media for requested features and, where permitted, save results to your gallery. Use limited photo access or the system photo picker where available. You can change permissions in your device settings; affected features may then be unavailable.

Notifications. If offered and enabled, notifications can provide service or task updates. You can disable them in system settings.

Advertising and tracking controls. Platform permissions and device privacy settings govern access to certain identifiers. Where legally required, optional tracking requires consent. Availability differs by build and region.

Local storage. The app uses local storage, caches, and similar mechanisms for sign-in state, preferences, and media delivery. Clearing app data or uninstalling can remove local data but does not itself delete server-side records or cancel a subscription.

06Service providers and other disclosures

Information may be disclosed to providers that support hosting, storage, content delivery, AI processing, authentication, diagnostics, attribution, payment validation, and customer support, as needed for their role.

• Google/Firebase services: authentication, crash diagnostics, messaging, and related infrastructure where enabled. Analytics availability depends on the released platform and configuration.
• Google or Apple sign-in: account authentication when you choose a supported sign-in method.
• Apple App Store or Google Play: purchase processing, receipt validation, and subscription administration.
• AppsFlyer: installation attribution and campaign measurement where enabled.
• AI and infrastructure providers: processing submitted media and prompts, delivering results, and operating service infrastructure.

Independent platform providers also handle information under their own terms and privacy policies. A software integration does not mean every provider receives every category of data.

If you use sharing features, the recipient or destination service receives the content you choose to share. We may also disclose information where legally required, to protect rights and safety, or in a merger, acquisition, or similar business transfer subject to applicable protections and notice requirements.

07Retention and deletion

Retention depends on the type of information and its purpose. Account and creation records support your use of the Service; processing files and technical logs support delivery, reliability, and security; transaction records may be needed for accounting, fraud prevention, and legal obligations. We retain personal information for no longer than necessary for those purposes and applicable legal requirements.

You can use the available creation-deletion controls to request removal of creations from your account, and Settings → Delete Account to submit an account-deletion request. You may also email our privacy contact with the subject “VestiGlow Data Deletion Request”, identifying the account or user ID concerned. Do not send a password or full payment-card details.

We may need proportionate information to verify your request. Some information may remain for legal obligations, disputes, fraud prevention, or restricted backup recovery until its applicable retention period ends. Removing an item from visible history is not a guarantee of immediate erasure from all backups. Copies you exported or shared with others are outside our control.

Deleting your account or uninstalling the app does not automatically cancel an app-store subscription. Manage that subscription separately through the store where you purchased it.

08Your privacy rights

Depending on your location, you may have rights to access or receive a copy of your personal information, correct it, request deletion, restrict or object to processing, obtain portable data, and withdraw consent. You may also have rights relating to certain automated decisions. We do not describe AI outfit results as decisions determining your legal rights or eligibility.

Where applicable, you may opt out of the sale or sharing of personal information, targeted advertising, or certain profiling, and request limits on the use of sensitive information. These rights apply only where the relevant processing occurs and the law provides them; this paragraph is not a statement that all such processing takes place.

Send requests to our privacy contact. We will handle requests within applicable legal time limits, verify identity when necessary, and explain any lawful refusal and available appeal route. You may use an authorized agent where permitted. You may also complain to your local data-protection authority. We will not unlawfully discriminate against you for exercising your rights.

09Security and international processing

We use reasonable technical and organizational safeguards intended to protect personal information. No storage or transmission method can guarantee absolute security. Keep your account credentials secure and contact us if you suspect unauthorized access.

The Service and its providers may process information in countries other than your own, where privacy laws may differ. Where required, transfers must rely on an appropriate legal mechanism, such as an adequacy decision or approved contractual safeguards. Contact us for information about safeguards relevant to your data.

10Children’s privacy

The Service is not directed to children under 13 or the higher minimum age required by local law. Users who are below the age of legal majority must have a parent or guardian’s permission where required by the User Agreement.

If you believe a child has provided personal information without the required authorization, contact us so we can investigate and take appropriate steps, including deletion where required.

11Changes to this policy

We may update this policy to reflect changes in the Service or applicable requirements. The date at the top identifies the current version. We will provide additional notice of material changes and obtain fresh consent where required. Changes do not remove rights that applicable law gives you.

12Contact and privacy requests

For questions about this document or the Service, contact the VestiGlow team.